What if I need to change or cancel my order?
Please reach out as soon as possible. Changes or cancellations are only accepted before the weekly cycle closes (Thursday at 9:00 PM). After that, your order goes into production and cannot be modified.
FAQ Categorías: Buying Guide
How do I know my order was confirmed?
Once you complete your purchase, you’ll receive a confirmation email with your order details and payment instructions (if applicable). Orders are only processed once payment is received.
Can I place an order outside the weekly cycle?
Not typically. However, if you have a special occasion and need your order earlier, feel free to contact us, we may be able to arrange an express delivery (NYC only and based on availability).
How does your ordering system work?
We operate in weekly cycles. Orders open every Friday at 8:00 AM and close the following Thursday at 9:00 PM. All treats are freshly baked over the weekend and shipped out the following Monday. This ensures every delivery is fresh and made to order.
