What is your refund or return policy?
Because our treats are handmade and perishable, all sales are final. We do not accept returns or exchanges.That said, if we made a mistake (e.g. wrong item), please contact us within 24 hours of delivery and we’ll make it right as soon as possible.
Can I pay upon delivery or pickup?
No. We only accept prepaid orders, as all products are made to order with fresh ingredients.
When should I pay for my order?
Payment must be completed after placing your order. We don’t begin production until payment is received. You’ll get an email with detailed instructions to complete your order.
Are taxes and shipping included in the prices?
Prices listed do not include shipping. Shipping costs are calculated at checkout based on your delivery address. Applicable taxes are included in your final total.
What payment methods do you accept?
We accept Zelle (no extra fees), credit or debit cards via Stripe (3.5% processing fee applies), and cash for local pickups (by prior arrangement).